24 Hours Sale - 95% Off on Everything
20% OFF on Buy 4 any items, Use Code: MERRY
20% OFF on Buy 4 any items
Use Code: MERRY
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Payments

Payments

The payment amount has got debited multiple times

The payment amount has got debited multiple times

Sorry that the amount got debited multiple times from your account.

Please contact us here and provide your Order ID and we promise we'll get in touch with you within 2-3 working days.

Bank Refund: 7 to 10 working days

Wallet Refund: Within 24 Hours after the product has been picked up

I am unable to pay for my order using Lulu Wallet

I am unable to pay for my order using Lulu Wallet

Sorry! We will not be able to help you with a solution right away. We request you to get in touch with us, using the options below.

I am unable to pay for my order using Lulu Points

I am unable to pay for my order using Lulu Points

Sorry! We will not be able to help you with a solution right away. We request you to get in touch with us, using the options below.

The payment got deducted for my order but it is still reflecting pending/pending payment in app

The payment got deducted for my order but it is still reflecting pending/pending payment in app

We're on it. Have a lil more patience till the time we will check with the payment gateway. As soon as we get the confirmation, we would update the status right on your dashboard.

Others

Others

Coupon / Lulu Points / Discounts Related query

Coupon / Lulu Points / Discounts Related query

I have placed my order but haven't received Lulu points

I have placed my order but haven't received Lulu points

We request you to get in touch with us, using the options below.

I have an issue with the coupon / discount

I have an issue with the coupon / discount

We request you to get in touch with us, using the options below.

My cashback didn't get credited

My cashback didn't get credited

We request you to get in touch with us, using the options below.

Others

Others

Facing an issue with the mobile app?

I have an issue with the mobile app

Sorry! we are not able to recommend a solution. Please get in touch using the "CONTACT US" option below.

Facing some other problem?

Facing some other problem?

How to unsubscribe from your promotional e-mails / sms?

How to unsubscribe from your promotional e-mails / sms?

That's just a click away.

Please click on the Unsubscribe link already given on our promotional emails you have received.

There is a problem with my wishlist

There is a problem with my wishlist

We request you to get in touch with us, using the options below.

Unable to place order

Unable to place order

We request you to get in touch with us, using the options below.

Others

Others